The big third party logistics providers could learn a trick or two from their smaller rivals, according to John McClelland, managing director of PDS International.
“When looking for a third party logistics company, businesses ought to look beyond the big players to see the expertise and added value smaller companies like ours can offer.
“Feedback from some of our customers tells us that occasionally some of the bigger companies only offer a straightforward store and deliver service – they deal in high volumes and think in terms of dedicated pallets and full truck loads.
“We would ask if they can deliver the level of flexibility smaller businesses like ours are renowned for – personalisation of orders for example, right down to delivery of individual packages to consumers if required – as well as delivering on time every time with the big orders,” said McClelland.
