BCP (Business Computer Projects) has introduced a supplier relationship management module for its Accord wholesale software.
It is designed to manage dealings with suppliers in the same way as CRM systems help manage dealings with customers.
The system has a central repository of all contact with suppliers plus a single, instant access console. Through the console the user can accessing all previous communications and associated documents, together with other relevant details stored within Accord, and employ user definable workflows to route issues automatically to the right personnel.
