Ricoh UK, the office equipment supplier, has renewed its delivery and installation contract with Ceva.
It has used Ceva for 18 years and the new contract has been expanded to support Ricoh’s recent growth following the integration of its wholly owned companies Infotec UK and IKON UK.
Ceva maintains responsibility for providing a two-tier service from Ricoh’s distribution centre in Wellingborough. The operation involves scheduled 48 hour distribution of office equipment to dealers and order fulfilment to end users, which includes installation of machinery at customers’ premises and a demonstration of the machines’ basic functions.
Ricoh’s operations director Mark Robinson said: “We are now very keen to further enhance Ricoh’s UK supply chain process by working with Ceva to explore value added services and enhance the experience of our customers, whilst continuing to improve efficiency and control our costs.”
