The CILT has appointed Donna Cresswell chief operating officer to take responsibility for operations at the institute and develop commercial opportunities.
She has previously been head of communications at Carlsberg UK and director of communications at the motor neurone disease association.
Chief executive Steve Agg said: “We are delighted that Donna has joined us – she comes with a blend of wide experience from manufacturers, retailers, distributors and, crucially, membership organisations, incorporating a thorough knowledge of operational processes together with working alongside volunteers.”
