Night-time parts distributor ByBox has launched Blackstripe, a service which enables field service engineers to return spare parts.
The company has more than 18,000 boxes at 1,350 UK locations, together with more than 150 manned handover sites and 35 forward stock locations.
ByBox’s software platform Thinventory is being used to enable field service engineers to return spare or broken parts – either to a warehouse, back for repair, or if under warranty, to the original manufacturer for inspection.
A single Blackstripe label applied to the package routes it back to the originator.
Service engineers drop the return part off at their ByBox drop box, where it will be collected and automatically sent on the correct route.
