Tile and wood flooring retailer Topps Tiles has commissioned new store, back office and warehouse systems from K3 Retail.
K3 will implement integrated Microsoft-based systems to get faster and more reliable access to trading information, and to boost business agility and customer service.
Nigel Hickman, IT director from Topps Tiles, said: “Operating from over 300 stores in a highly competitive market, we need to be able to respond quickly to change and we can’t do that unless we can get hold of our data quickly and analyse it to make operational, supply chain and marketing decisions. Our goal is to drive efficiency while continually improving experiences for both our retail and trade customers.”
