The White Company, the homewares and clothing retailer, reckons it has cut shrinkage by 38 per cent after implementing Zetes Nucleus IS-Stock Audit software to manage its stock levels.
The firm is using the software with 16 Motorola hand held terminals split equally for use in the north and south of the UK.
“We were finding that stock reported in a third party count as missing would then subsequently turn up in the store, a problem that occurred purely because third party auditors cannot be expected to know the individual stock items well enough to always count the right things,” said Colin Blake, head of loss prevention.
The White Company has also found the system gives improved operational compliance levels.