City Link has completed the recruitment of its new board to drive the business forward and build on’s mantra that customers must come first.
Recently-appointed operations director Adele Henderson, sales and marketing director Tim Brown and customer care director Jane Desmond join existing board members, finance director Rob Peto, HR director Scott Maynard, IT director Tony Frost and programme director James Coxon.
Managing Director David Smith wants City Link to become a £500 million business within the next three years and has started by restructuring day-to-day operations to improve the end to end quality of service for customers.