CitySprint is targeting the retail market with “MyTime” which provides specific delivery options, within a one-hour time window, using the retailers’ existing IT services and “pick pack” processes.
Retailers can use their existing click and collect processes or a system of direct injection into one of CitySprint’s 35 service centres across the UK. Features of the service include:
* Choice of specific time and date for delivery, pre-checkout (without customers having to leave a retailers’ web site)
* Deliveries can be made to work, home, the next day (or nominated day) during a customer chosen one hour time slot, seven days a week, 365 days a year
* Status updates and online tracking from order to doorstep
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CitySprint chief Patrick Gallagher said: “Consumers expect more delivery convenience and putting the customer first is about providing delivery choices which suits their needs. With MyTime, finally there is a cost-effective delivery option that works around consumer schedules not the delivery companies.
“By tapping into our extensive UK network, which can reach over 81 per cent of the UK within 60 minutes, we can deliver to a specific date and time that suits the customer and is excellent value for money.”
