Vista Retail, the IT service and support organisation, has signed a contract with ByBox, which enables its fleet of engineers use ByBox’s electronic locker network to receive and return parts.
ByBox has a network of 1,500 lockers at sites such as petrol stations, supermarkets, and retail parks, and delivers parts before 8am. The service is used by 25,000 engineers daily and ByBox makes over 20 million deliveries a year.
Vista Retail maintains the in-store technology for major retailers. Ian Smith, warehouse and logistics manager, said: “We have had a great transition from our previous service provider and ByBox has put together a bespoke solution for us which is perfect. The ability to send and receive parts 7 days a week is extremely valuable for the sector we work in and allows us to provide greater support to our customers. ByBox send out over 100 parts for us a week and we are extremely happy with the service they are providing.”
