DHL Express has received a global ISO 9001:2008 certification.
Certification confirms that DHL has met the requirements of the ISO standard for its quality management systems across its worldwide operations.
“Standardisation of our processes and systems has been a key focus area within our global strategy and ensures that no matter where DHL Express customers are, be that Dominica, Hong Kong, or Luxembourg they receive exactly the same high quality of service, said Charlie Dobbie, executive vice president, Global Network Operations, DHL Express.
DHL’s certification process was carried out in partnership with DNV Business Assurance.
