Schuh, the footwear retailer, has awarded CollectPlus a contract to handle some of its parcel deliveries and returns.
Schuh will send an e-mail to every customer following an online order. The e-mail will list the customer’s nearest CollectPlus stores. All registered Schuh customers will be able to return items for free.
Sean McKee, head of ecommerce and customer service at Schuh, said: “We are committed to extending additional convenience to our increasingly mobile customers. CollectPlus is an excellent addition to the mix – local and available, adding more than 5,000 delivery and returns stores to our network.
“This is great news for customer choice in a demanding and tough market where service is increasingly a key differentiator for retail businesses.”
