Home furnishings retailer Crate and Barrel has implemented Kewill’s Flagship parcel shipping and Netship expense management software, to efficiently handle the several million parcels it despatches each year.
It has taken the system to manage local and international shipments from multiple shipping locations across North America, aiming to get the best available rates and service, to ensure on-time customer delivery and to maintain tight cost control.
“Supply chain efficiency is a key focus as we continue to plan for further global expansion” said Steve Pater, director of transport at Crate and Barrel.
“With the Kewill Flagship and Netship software, we are confident we have found a proven solution that is scalable and flexible, enabling us to grow our business with the confidence that our costs are minimised and our shipping processes are consistently followed.”