Hermes has launched a money back delivery guarantee, to provide “peace of mind” for retailers and their customers during the Christmas peak period.
The new service will apply to every parcel within the Hermes UK network, until 11:59 pm on Friday 20 December.
Hermes said it will ensure a minimum of one delivery attempt is made, to make sure parcels are received in time for Christmas, and safeguard the goods against winter weather conditions.