Chilled distribution specialist NFT wanted to improve the processes used to handle and manage proof of delivery notes and speed up the identification and resolution of discrepancies.
The firm, whose customers include retailers such as Sainsbury, Morrisons, Tesco and ASDA, asked e-docs UK to design a solution that would streamline the handling of more than 100,000 PODs every week, incorporating a web-based, query management system.
In the new system all supplier PODs and retailer goods receipt notes are scanned and then sent to ABBYY FlexiCapture where the documents are read and meta data is automatically extracted for indexing using criteria including supplier name, PO number, delivery date and delivery point.
Customers now have direct access to all delivery documentation, improving search and retrieval processes.
“We would not have been able to deliver this solution within budget with any other capture product on the market than ABBYY FlexiCapture,” says Colin Baterip, managing director of e-docs UK. “On an annual basis we have saved over £100,000 in production costs thanks to a variety of features in FlexiCapture.”
“Implementing this system with e-docs UK highlighted a number of areas in our business where improvements could be made,” says Stephen Szikora NFT’s head of IT.
“It has helped us to us get a grip on our data and systems and the integration with both the Sainsbury and Tesco electronic GRN systems has been a real bonus.”