Tesco is simplifying operational processes at its 153 Metro stores to provide faster and simpler ways of filling shelves, with fewer products stored in back rooms and more stock going straight to the shop floor.
It expects the changes to result in a reduction of 4,500 staff.
There will also be some localised changes in some large stores to streamline operational routines, including processes for moving stock around the store and filling shelves.
Jason Tarry, UK & ROI chief executive, said: “In a challenging, evolving retail environment, with increasing cost pressures, we have to continue to review the way we run our stores to ensure we reflect the way our customers are shopping and do so in the most efficient way.
Tesco said the Metro store format was originally designed for larger, weekly shops, but today nearly 70 per cent of customers use them as convenience stores, buying food for that day.
As well as the changes to the way it manages stock in the stores, Tesco is planning more flexible working for staff and a leaner management structure.
“We do not take any decision which impacts colleagues lightly, but have to make sure we remain relevant for customers and operate a sustainable business now and in the future,” said Tarry.
