Skills for Logistics, the Sector Skills Council has unveiled its new ‘Experience Counts’ project, which involves the design and delivery of short customer care learning packages in both print and electronic formats.
The project has been specifically aimed at older LGV drivers to enhance the employability of these workers by raising their core skills in; communication, IT and problem solving.
Chris Campbell, National Manager Scotland, at Skills for Logistics. “Skills for Logistics latest intelligence indicates that the average age of LGV drivers in Scotland is 49. Most drivers in this age group were recruited based on their ability to drive, however as the job is evolving and higher demands are made on IT skills and customer care, training in these areas is vital.”
The work is being supported by the Scottish Executive.