O2 has completed implementation of an automated mobile dispatch system by eCourier, believed to be the first of its kind in the courier industry.
eCourier’s fleet of vehicles has been outfitted with O2’s Xda II and GPS modules, which has reduced eCourier’s Central London pickup and delivery times by 33 per cent. The system works by communicating each unit’s location and availability back to a main server every 10 seconds. An auto-allocation then uses this data, along with live weather, traffic and demand information, to select the best-placed courier for each delivery.
