Doddle has released ‘Powered by Doddle’ click & collect software that includes training, communications and analytics modules for retailers.
The software supports receipt and storage of parcels, order fulfilment, the handling of expired parcels and paperless returns.
It said that customers using the service have reported an average of 32 per cent reduction in daily staff hours required and a 30 per cent increase in stockroom package capacity.
Chief executive Tim Robinson said: “With 54 per cent of UK consumers now picking up online orders in-store, a best-in-class click & collect service enables retailers to increase revenue, improve internal efficiency and deliver a superior user experience that keeps their customers coming back.”
