Fashion retailer Karen Millen has implemented Retail Assist’s omni-channel system, Merret, and its smart tablet in-store inventory system, Merret Tablet Inventory.
In addition to these systems, Karen Millen also recently installed Retail Assist’s IT Help Desk support service, which it claims has reduced problem resolution time by 55 per cent.
Mike Shearwood, Karen Millen CEO, said; “I’ve always taken the view that the more international the business with a solid omni-channel trading strategy, the more opportunities afforded. Karen Millen has expanded worldwide at a rapid rate, and we wanted a dependable global solution to enhance our complex multi-currency trade, providing us with an integrated and joined up vision of our stock pool, across solus stores, online, and concessions in the UK and overseas.”
