Having the right service parts available when customers need them is now critical in maintaining brand image, loyalty and service level agreements. Jasper van der Wulp argues that global operations and just-in-time manufacturing trends are putting an em
Browsing: Logistics
Once goods leave the warehouse they can enter an information void, where suppliers and customers are left guessing on the status of their deliveries. How do you maintain real-time visibility of goods on the move and how do you use that information to make
The last 50 metres between the stockroom and a retailer’s shelf remains one of the supply chain’s biggest challenges and contributes to problems of ‘high cost’ and ‘low availability’. Initiatives from the IGD and ECR have resulted in workable standards, b
Many ambitious, medium-sized companies – especially in distribution, manufacturing and retail – with designs on stepping up a weight are challenged on how best to go about it. Managers must ensure that processes and systems are aligned to deliver efficien
‘We don’t have too many direct logistics problems,’ says Birgitte Stalder-Olsen.
Winning the hearts and minds of customers should be central to any retailer’s forward strategy, say Daniel Bagge and Keith Burgess. Research indicates that 79 per cent of customers will actively commit to a deeper relationship after a satisfying experienc
Significant challenges face the future of supply chains – as the sourcing of goods from low-cost economies increase logistics costs as a proportion of the cost of goods sold and as ‘green’ retailers move to develop wholly sustainable supply chains. Solu
As Tesco commits to carbon labelling, Carrefour sets up an ‘Environment club’ and M&S pledges to spend €300m on being carbon neutral by 2012, the stakes are riding high to secure the moral high ground in the battle for green consumers. But in these unchar
How do you get the most from your distribution centre? Automated processes can reap rewards for those prepared to invest both the cash and, perhaps more importantly, the time required to fully understand the dynamics of the business. Latest research indic
Demand levels from occupiers, propped up by consumer spending, has boosted developer’s confidence in investing in more speculative schemes across the continenet. Research from Atisreal in France points to Bordeaux as an area to watch, while King Sturge hi
