IT giant SAP has rejected reports in the German media that suggest there is a connection between SAP and problems with the implementation of a new logistics system at DHL.
It said in a statement: “These statements regarding SAP are incorrect.”
In October, Deutsche Post DHL said it was writing off €345 million in its Global Forwarding business because it was abandoning its New Forwarding Environment (NFE) IT programme.
The SAP statement said: “SAP was not commissioned by DHL as general contractor and SAP software was not the root cause of the problems. Since 2011 DHL has revised its global logistics system to be rolled out in more than 120 countries.
“SAP was at no time responsible for the project management and software installation. In fact, SAP has offered early support beyond the actual contractual status as a software supplier.”