SAP Ariba is to develop an “enterprise digital procurement bot” powered by artificial intelligence for its cloud-based applications.
The technology will be able to interact with users wherever they are, from any communication channel.
“Intelligent bots are facilitating a whole new paradigm of interactions that allow people to be more efficient and smarter in what they do,” said Dinesh Shahane, chief technology officer, SAP Ariba. “We are investing in these types of applications and technologies such as artificial intelligence and machine learning to deliver a next-generation user experience for our customers that promises to transform procurement as we know it.”