John Lewis has opened its first railway station shop at St Pancras International, giving customers another click and collect option as well as offering a selection of electronics, gifts, beauty, home and fashion accessories
Browsing: Omni-channel
UPS has expanded its home delivery options in the UK with the introduction of its My Choice service, which offer advance delivery notifications, and the ability to reroute packages to another address or reschedule deliveries for a future date before a UPS
QVC and Shop Direct have become the first members of a fraud and loss prevention coalition managed by anti-fraud specialist Transactis, reflecting the growth of fraudulent goods lost in transit claims in online retail
The good news for retailers is that going over to an omni-channel approach can boost sales by up to 20…
The impact that omni-channel is having on retail supply chains was highlighted by Dino Rocos, operations director of John Lewis, when he opened the Omni-Channel conference in Birmingham yesterday
Tomorrow is the final day of the Omni-Channel Conference in Birmingham, with talks from Tesco’s Ian Towell on customer returns, and Asda’s Michael Kosciukiewicz on the challenges posed when integrating a click and collect service
Retail is going omni-channel and meeting the supply chain needs of this new environment is a major challenge. The issues…
Goods lost in transit is a perennial problem, but now there is evidence that it is becoming more of an…
Disruption is the new normal in retail – at least that is what the latest Forbes Insight report suggests. The report, “Retail’s New Imperative” produced in association with JDA, focuses on the development of multiple retail channels and the challenge
The British Council of Shopping Centres (BCSC) has appointed The Logistics Business to undertake research into understanding the changing logistics of the retail industry
