Browsing: Retail

Home furnishings retailer Crate and Barrel has implemented Kewill’s Flagship parcel shipping and Netship expense management software, to efficiently handle the several million parcels it despatches each year

As retail chains write down their store assets and high streets atrophy, home delivery becomes increasingly important in the over-all “cost to serve”. Is the model sustainable or will something have to change?

It’s no longer just a multi-channel world. It’s now omni-channel, and to succeed in this developing environment takes technology. Johanna Parsons sizes up the requirements