Browsing: Retail

With ‘click and collect’ now described as ‘mandatory’ by many e-commerce experts the implications for retail supply chains are significant and far-reaching – how will they cope with the challenges?

GLIT – goods lost in transit – is an increasing problem as online shopping grows and less than honest customers find it can be an almost foolproof way for acquiring a few extras. What can retailers and carriers do?

Like all distance selling, online retailing involves a great many returns and customers are already opting for easier ways to send back unwanted good

Vista Retail, the IT service and support organisation, has signed a contract with ByBox, which enables its fleet of engineers use ByBox’s electronic locker network to receive and return parts

Many of the UK’s leading retailers are planning to launch same-day and two-hour delivery services in the next eighteen months in response to growing customer demand for shorter order-to-delivery cycle times, according to a survey of retailers by Manhattan